Transaction
Concluded
From the desk of
Augustus Skipworth
Proprietor, SkipWire Laboratories
I went down to the county fairgrounds on Saturday afternoon with one simple, honorable objective: I wanted a scoop of butter pecan in a waffle cone.
I walked up to the booth. I handed the lad behind the counter two silver dollars. He scooped the cream, set it into the cone, and placed it squarely into my hand.
In any civilized society, that is the end of the story. Money changes hands, goods are delivered, two men tip their hats, and we go our separate ways until death or another craving for butter pecan brings us back together.
Instead, the boy leans over the counter like we're about to negotiate the Treaty of Versailles.
“Now, sir,” he says, “before you take a lick, I just need your mother's maiden name, your home address, and an email so we can enroll you in our ‘Scoop-Plus’ loyalty tier. Also, the cone itself is leased, so if you'd like to unlock the bottom tip where the melted ice cream collects, that's $1.99 a month, and you'll need to download our mobile app to verify you're still in the county.”
Now, I am a reasonable man. I asked to borrow a pencil, so I could write down the name of his manager.
He pointed at a banner hanging over the booth. “Pencils are provided by our partner, a Very Large Document Company,” he says. “Pencil access is $19.99 a month, billed annually. You'll need an account to sign in to the pencil. The eraser is in the Premium tier. And they'd like to keep a copy of whatever you write, in their cloud, to help improve the pencil.”
I stood there in the dirt, butter pecan starting to drip down my knuckles, staring at this kid. I didn't get angry. I didn't raise my voice. I just looked him dead in the eye and said:
“I have my ice cream cone, young man.”
He blinked. “Excuse me?”
“I have my ice cream cone, young man. You have my two dollars. Our business is concluded. We are no longer acquaintances. Do not write to me. Do not follow me home. Do not ask me how the cone performed on a scale of one to ten. And you may tell your partner that I have used the same pencil since 1952. I made it myself, I charged myself a nickel for it, and I paid in full. It has never once asked me for my email.”
And then I turned around and walked away.
Somewhere along the line, the modern world forgot how to finish a transaction. The man who makes a pencil chops the tree, mines the graphite, makes the pencil and sells it to you, and that is the end of his involvement. But the big document companies want to rent you the pencil. They want an account. They want a monthly tribute. They want to know what you're writing, where you're keeping it, and whether you'd like their “cloud assistant” to read your private tax returns.
At SkipWire Laboratories, we practice the lost art of minding our own business. That is why I went home and built SpitePDF: a pencil for paper that happens to live on a screen. It took me the weekend. Give or take.
You hand me your money. I hand you the pencil. You have your ice cream cone. Now go enjoy it in peace.
Gus SkipworthFounder, Chairman, and owner of one nickel pencil, paid in full